Courtney Zaugg - Plaka - Pitchwerks #137
Courtney tells us how entrepreneurial ecosystems can be built to thrive!
This week’s a two-fer, as we talk about the business of professional consulting and also dig into the concepts and practices behind the economic development policy decisions that cities and states make as they move to foster entrepreneurship and create new jobs. Our guest is Courtney Zaugg, founder of Plaka (plakaassociates.com). Courtney is an economic development consultant based in Indianapolis, Indiana, and knows Scot MacTaggart after partnering with him and KRNLS on a couple of projects.
While visiting Pittsburgh on one such collaboration, Courtney brought her wealth of experience into the Epicast Studios, and shared information on how she became an independent consultant, and the differences between top-down economic development decision making and the “bottom-up” kind that Courtney recommends.
John has a unique perspective on how entrepreneurs are made.
This week, college professor and entrepreneur Dr. John Stakeley comes in to talk to Scot about how our colleges and universities are teaching students about entrepreneurship, and reflecting on his personal experiences to tell that story. Dr. Stakeley teaches at the University of Pittsburgh, Robert Morris University, and Chatham University here in Pittsburgh, and brings experience as an entrepreneur, an investor, an Army officer and much more. Scot uses the interview to learn more about how entrepreneurship curriculum programs are devised, and seeks John’s insights on how to lead the upcoming Pitchwerks Professional Sales Bootcamp (krnls.co/bootcamp) which starts June 10th.
Social proof and credibility are some of the most powerful tools in sales right now.
In 2019, if you’re selling professional services or technology, you’re sharing articles and blog posts with prospective clients. Curated third party articles from reputable sources are the name of the game - and they’re a really effective way to underline your points and prove that your product or business is as good as you say it is. Our guest this week is Scott Rogerson, the CEO of UpContent, and his product helps companies to find these articles, sort the good ones from the bad ones, showing clients that you’re credible, and that they won’t regret choosing you. This episode, Scott comes in to explain the new rules of social proof and content creation.
One thing we haven’t given enough time to on this show? Sales engineers. It’s a lucrative career path, and the people that do that job play a vitally important role. Meanwhile, we’ve barely mentioned them. (Sorry.) We fix that this week by talking to Lisa Conturo of the German American Chamber of Commerce, who are making a conscious effort to bring the German apprenticeship model to cities like Pittsburgh. Lisa and the GACC have actually developed a nicely compensated sales engineering apprenticeship that combines classroom learning with practical on-the-job training (OJT) that gives the learner thousands of hours of experience before they graduate.
Rachael and John have a very strong partnership - even on Argument Thursdays!
For a long time, Scot has been waiting for an opportunity to point to a really effective partnership that matches his own personal preferences. This week, John Chamberlin and Rachael Rennebeck of YaJagoff Media come in to do just that. YaJagoff Media is best known for the podcast of the same name, but their show is just one component of the larger media and marketing company that they built. It’s a full-time job from which they make their living. Rachael and John are very honest with Scot throughout the entire interview - including a discussion about how they had been arguing the entire day before coming into the studio - but they also explain how when it comes time to set their differences aside and get to work, they’re some of the best in the business.
Fair warning - this week’s show is marked explicit because it’s a little spicy. Not bad - it’s like a 1.5 out of 5 on the podcast scale - but still, you might get in a bit of trouble if you work at an uptight place and bust out the speaker system.