Dr. Weinkle's new book works for everyone - not just medical professionals
Dr. Jonathan Weinkle is a well-traveled and experienced physician who wrote a book about certain soft skills that doctors can develop and use to become more efficient, and ultimately build better relationships with their patients. Scot read it, and immediately thought “this book is really about how to listen, and how to ask follow up questions to solve your customer’s true pain”. So this week, Jonathan’s in the studio, and the two men dig deeper on the traditional ways that we listen to each other, and how to develop a problem-solving mindset that combines listening and thoughtful follow-up questions.
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